Exclusions

• Guides, entrance fees,

• Any cost arising due to natural / man-made calamities like landslides, road blockages, political disturbance, etc.

• The cost arising due to such factors has to be borne by the client which is payable directly to the driver during the course of the tour

• Air fare / Train fare

• Any meals other than those specified in ‘Cost Includes’.

• Expense of personal nature such as tips, telephone calls, laundry, liquor, etc

• Room Heater

• Any other item not specified in “cost includes”

Thank you for choosing our travel package(s). By booking a trip through our website, you are deemed to have agreed to its terms of use. Please read the following terms and procedures to ensure that you clearly understand the conditions of your preferred trip. All of the terms and conditions mentioned below are applicable for bookings made through our website, including:

1. Pricing

Our policy ensures economical pricing, along with the convenience of making reservations online. Unless otherwise stated, prices quoted on our website are charged on a per-person basis and do not include tips for tour guides or drivers, travel insurance, drinks or food, accommodation, room services, or laundry. The published rates may change without prior notice, particularly in cases of unforeseen circumstances such as increases in airline tickets, hotel rates, or transport expenses.

2. Methods of Payment

We accept most major credit cards, including Visa, MasterCard, and American Express. Full payment must be made by credit card, and guests are required to provide their credit card number to complete the transaction. This will appear as a charge on your statement.

3. Confirmation of Payment

Once the payment is made, our travel consultants will send you a confirmation slip via email. A printed copy can be used as proof of payment to redeem your tour package. Please ensure that you have provided the correct information regarding your travel requirements at the time of booking.

4. Cancellation & No Show Policy

4.1 Cancellation

• Every tour activity/attraction/hotel has its own cancellation policies. Before booking any activity with Tripmaza, clients must read the cancellation policy of that specific tour.
• Combo tours can be canceled, but if any single tour within a combo is canceled, the combo offer will no longer apply. In this case, Tripmaza will charge the individual tour price for the non-canceled tours and refund the remaining amount.
• If you do not cancel, you will only be able to enjoy the tours and services included in the options you selected.

4.2 No Show

• If you fail to show up for the tour, no refunds—partial or full—can be provided. The same applies to unused tickets, sightseeing tours, car rentals, or chauffeur-driven services. Rescheduling is also not permitted for confirmed tours, transfers to and from airports, and other travel-related services.

5. Cancellation Procedures

Before canceling, we recommend that you carefully read the cancellation rules applicable to your tour package. To cancel all or part of your reservation, you must notify Tripmaza B2B in writing. Upon receiving your cancellation request, we will confirm it via email, fax, or telephone, along with the applicable fees. Tripmaza B2B is not responsible for any cancellations that have not been received from you or not confirmed by us.

6. Itinerary Amendments

Routings and services in your package are subject to change based on local weather conditions, airline schedules, and other factors. Should this occur, we will provide suitable alternatives of similar value, depending on availability. We will announce any itinerary changes, if applicable, prior to departure. Tripmaza reserves the right to implement minor amendments to itineraries at any time without reimbursement. Additionally, no reimbursement will be made in the event of force majeure, such as floods or earthquakes.

7. Hotel Accommodation & Check-in/Check-out Policy

If we are unable to secure accommodation in your preferred hotel, we will make every effort to provide a suitable alternative of similar budget and standard. Check-in and check-out policies vary by hotel. Tripmaza is not responsible for any early or late check-in and check-out requests that cannot be accommodated by the hotel due to its schedule.

8. Travel Insurance

Tripmaza is not liable for any damages resulting from accidents, illness, injury, loss of personal baggage, or trip cancellations. We recommend that travelers obtain travel insurance to cover unforeseen events.

9. Travel Documents

It is the responsibility of each guest to ensure they carry the necessary documents for their tour, including passports or valid ID cards. No refund will be issued in cases of lost or missing documents.

10. Website Usage Restrictions

All content on this website, including the logo, images, information on tour packages, pricing details, and other relevant details, is proprietary to Tripmaza. By using this website, you agree not to exploit it or its content for any non-personal, commercial, or illegitimate purposes.